Retail and e-commerce – August 2023

04 September 2023

Development in retail
R.R. Donnelley & Sons Company has published their (Un)Packaging Reality Report, revealing how brands navigated last year’s market pressures and shortages to ease certain supply chain challenges and meet e-commerce demands. You can download the report after filling in your details.
Ecommerce Europe has published an article on Fevads’ annual report (3.16 MB) with e-commerce key figures for France. The report provides an in-depth analysis of the sector’s performance, trends, and key developments over the past year.
Cross-Border Commerce Europe has published a research paper covering two country rankings: TOP 16 from the consumer perspective and TOP 10 from the business retailer approach. The online EU cross-border market recorded a total turnover of €179.4 billion in 2022 (excluding travel), marking a year-to-date increase of 4.8%.
According to research (4.99 MB) by CBRE (in Dutch), the Dutch e-commerce market is continuing to grow. After the corona peak in 2020 and 2021 and the subsequent correction, online shopping is on the rise again. European countries such as Italy and Spain see a larger lasting effect due to the pandemic.
According to Shopping Tomorrow (in Dutch), consumers expect to spend more online in the future. They expect to do 37% of their spending online by 2028. In addition, consumers are going to make more sustainable choices in their online purchases and value their data more.
According to (in Dutch), many Dutch consumers are concerned about the climate and factor this into their online purchasing decisions. 83% choose the products they buy online carefully, so that they don't have to return them, or prefer to have them delivered to a pickup point and/or parcel machine, if that is more sustainable than home delivery (63%).

Reusable packaging
Amazon is sharing its 2022 Sustainability Report (12.41 MB) as a comprehensive blueprint for transforming the packaging industry. The company has embraced the concept of reusable packaging solutions, aiming to reduce single-use waste and its ecological ramifications.
A master thesis (2.41MB) by FH Campus Wien presents a case study on single use fibre-based packaging vs reusable packaging in fast food and take away segments and the impact on the
packaging board suppliers and converters based on new EU regulations.
The Foodservice Packaging Institute has compared the sanitary quality of single-use foodservice packaging and reusable options. The results show higher aerobic plate count microbial levels in reusable items than in reusable dine-in and single-use items. Over 85% of the reusable to-go foodservice items tested had higher than acceptable microbial levels.
A Eunomia report (1.21 MB) published by ZWE examines LCAs of reusable packaging in the take-away sector.

Future of retail
Klarna has published a report (6.14 MB) that delves into the future of retail, examining the key trends and disruptive forces that will shape the industry in the coming years. From in-store to online, and the rise of AI and robots, the retail landscape is shifting and keeping up with consumer preferences is the key for any retailer looking to dominate.
GS1 (in Dutch) introduces its new QR code, which is a combination of a QR code and a GS1 Digital Link. Thanks to this innovation, one QR code can link to several websites.
A report by Eunomia introduces a new franchising model for last-mile urban freight deliveries that could cut down on road miles, fuel and maintenance costs while delivering the same volume of freight. You can download the report after filling in your details.

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