HRM and skills development – September 2023

03 October 2023

Augmented work for an automated, AI-driven world
“AI won’t replace people—but people who use AI will replace people who don’t.” That stingy conclusion can be drawn from a report (672 kB) recently published by IBM entitled ‘Augmented work for an automated, AI-driven world’.
Are you nervous reading this? Then join the upcoming 70th annual NVC General Meeting of Members on 30 November 2023 to experience (enjoy?) where AI affects (augments?) your work.

Worries about AI, surveillance at work may be connected to poor mental health
Employees’ concerns about the use of artificial intelligence and monitoring technologies in the workplace may be negatively related to their psychological well-being and lead them to feel less valued, according to a survey from the American Psychological Association APA. “Work in America: Artificial Intelligence, Monitoring Technology and Psychological Well-Being” is a follow-up to APA’s 2023 Work in America Survey. The survey was conducted online by The Harris Poll among 2,515 employed adults. Click here for the survey results.

Effect of automation technology on workers’ training participation
Maastricht University studied the influence of automation technology on workers’ training participation. Workers who are exposed to substitution by automation are found to be 15% less likely to participate in training than those who are not exposed to it. This automation training gap is particularly pronounced for medium-skilled and male workers and is largely driven by the lack of ICT training and training for soft skills. An article (8.09 MB) about the study is published in Economics of Education Review.

Manpower Global Insights Green Jobs Report 2023: hiring for ESGs in full swing
A recent report (1.31 MB) by Manpower indicates that business is strongly increasing its efforts to hire staff that can contribute to reaching the different Environmental Sustainability Goals (ESGs). Nearly 8 in 10 organisations have or are in the process of planning their ESG strategy, yet 94% of companies lack the necessary talent to implement their goals. Notably, a global two-thirds majority of candidates of all ages are more willing to apply for and accept jobs with organisations they perceive as environmentally sustainable.

Why company culture matters for retaining knowledge workers
A study by Maastricht University focuses on the importance of the company culture in retaining professional staff. The researchers found high correlations between retaining professionals and the values of taking the time to build trust, valuing open and honest feedback, helping others, discussing mistakes, asking ‘why’ regardless of rank, and interacting in a respectful manner. These are found to be specific behaviours that need to be role-modelled consistently by leaders within an organisation, behaviours that need to be consistently rewarded and encouraged to become engrained in the company’s culture. You can read the insights here.

Creating focus in a challenging high-preforming work environment
An exploratory study (in Dutch, 571 kB) by TNO (in Dutch) surveys the current knowledge on the influence of environmental factors within organisations on individual mindfulness. The research question was: how can mindfulness in workers be stimulated through the organisational environment? TNO analysed the existing scientific literature on the topic and conducted interviews with researchers, trainers and (top) managers dealing with mindfulness in organisations.

NVC members receive this information with all the relevant links in the monthly NVC Members-only Update. If you have any questions, please contact us:, +31-(0)182-512411